Cross-Cultural HCI Design Rationale

Some Human Computer Interaction principles I will be considering for my redesign are recognition over recall, consistency, feedback, error prevention, and simplicity. These are universal principles that make it easier and more efficient for people to interact with technology. In self-serve kiosks, it is especially important that the user can easily navigate through each screen, because they will likely have no external help. Additionally, in order to abide by pali pali culture, the whole process must be quick and efficient. To serve a more diverse audience, I am proposing extra accessibility options. I would also like to make the ordering and payment process as simple as possible, with minimal redundancy.